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Elevate Your Home with the Heritage Teal Rug from the Exclusive Heritage Collection
Discover the perfect blend of luxury and durability with the Heritage Teal Rug. Designed to bring elegance and sophistication to any space, this hand-tufted masterpiece is crafted from a premium cotton and chenille blend, delivering unparalleled softness and a rich, vibrant color palette. Transform your home into a stylish and inviting sanctuary with this statement piece.
The Heritage Teal Rug combines beauty with practicality, making it ideal for homes with children or pets. Its 9mm cut loop and cut pile construction create a textured finish that adds depth and character to any room, while the vibrant colors ensure the rug stands out as a focal point.
To maintain its beauty and longevity, vacuum gently using no brush or rotating head. Please note that natural fiber rugs may shed slightly over time, which is a normal characteristic of these handcrafted pieces.
Important Notes:
Elevate your décor with the Heritage Teal Rug, where timeless design meets modern functionality. Order now to experience the luxury and exclusivity of the Heritage Collection!
Delivery Timeframe:
Standard shipping time: 2-8 business days.
Custom-made items: Up to 12 weeks.
Separate packaging for rug pads/accessories.
Delays may occur on Public Holidays.
Shipping Charges:
FREE shipping on orders over $99 AUD (Australia).
Our flar shipping rate is $14.95 excluding SA, WA. NT and Tasmania ($20) on orders below $99
Shipping fees calculated based on product size and delivery region.
Delivery times vary based on location.
Promotional shipping not available to certain remote postcodes (listed) and all of Tasmania and the Northern Territory.
Order Tracking:
Orders shipped via various couriers.
Tracking number provided when available.
Inspecting Your Order:
Inspect upon delivery for damage.
For concealed damage/loss with no visible packaging damage:
Report within 5 business days of delivery.
Keep containers/packing materials for inspection.
Don't sign for damaged items unless noted.
If damaged, contact Ruggy for a replacement order.
You may be responsible for filing a claim if you sign for or allow the delivery of damaged goods.
The following remote postcodes are excluded from any shipping promotions:
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At Ruggy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may initiate a return within 30 days of the delivery date to receive a full refund (subject to return fees).
To be eligible for a return, please ensure that your original item is in its original condition and is returned without any of the following:
Pet dandruff or fur
Dirt or grass stains
Signs of wear, washing, or improper care
Damage, deterioration, or other stains
If the returned item(s) do not meet these conditions, we may reasonably deduct an amount from your refund to account for any use, damage, or deterioration of the product(s) up to the price of the item(s). Please note that all returned items undergo a thorough inspection, and items returned in a condition that we reasonably consider to be no longer sellable will not be refunded.
Make sure to ship the returned items in their original packaging or similar packaging that prevents any damage during transportation.
Once you have initiated a return, please ensure that you return the product(s) to us within 14 days of initiating the return.
Please note that you will be responsible for the cost and risk of returning the item(s), except in the case of faulty items.
Please be aware that this return policy does not limit or exclude any of your rights at law, including your statutory rights as a consumer under the Australian Consumer Law.
If you have any questions or need assistance with the return process, please feel free to contact our customer support team. We are here to help!
Estimated Delivery Time Frame: 2-8 business days
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