Sony WH-CH520 Wireless On-Ear Headphones

Sony WH-CH520 Wireless On-Ear Headphones

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Sony WH-CH520 Wireless On-Ear Headphones

The WH-CH520 is a lightweight on-ear wireless headphone for casual use. Long battery life, quick charging, and hands-free voice calls, with multipoint, also make this great-value headphone an easy choice. A first for this category of headphones, the companion app provides many features, including adjustable sound and other custom settings. For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphone's battery is running low, a 3-minute quick charge can give you 1.5 hours of listening time.

Make your music more natural: When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording

Your sound, just how you like it: Tailor the sound to your personal preference by choosing from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own presets using the EQ Custom feature on the Sony│Headphones Connect app

Certified headphones for a personalized experience: With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimize your experience by analyzing your individual ear shape, and enjoy the ultimate immersive music experience

Stay powered up for days: With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphone's battery is running low, a 3-minute quick charge can give you 1.5 hours of listening time

Enjoy all-day comfort with an adjustable headband, soft earpads, and lightweight design, you can find your perfect fit and stay comfortable for longer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC, or tablet

With a high-quality built-in microphone and noise suppression processing, the WH-CH520 reduces ambient noise during calls so you can make clear calls even in noisy environments

Specifications:

Product Dimensions (mm): ,44W x 172D x 228H mm

Product Weight (kg): 0.31 kg

USB Cable Included: Yes

Bluetooth Compatibility: Bluetooth 5.2

Max Range Indoors: 10 m

NFC (Near Field Communication) Compatible: No

Shipping Details

Dispatch lead time - 2 days unless mentioned in the listing specifically.

Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.

Return and Refund Policy:

1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.

2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.

3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.

4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.

5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.

6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.

Warranty Policy:

1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.

2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.

3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.

4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.

5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.