Warranty: All products come with a 12-month warranty unless otherwise specified in the listing. If a product exhibits operational failure, defects, or arrives broken (Dead on Arrival, DOA), buyers should contact us immediately upon receiving the item. They should describe the issues and, if possible, include pictures.
If deemed DOA by us, full/partial refund or replacement of items may be given at both ours and buyer's discretion. Damages due to improper installation or negligence are not covered by Warranty. Buyer is responsible for any postage costs on returning items.
Returns Policy:
Any defects or manufacturing faults must be reported as soon as possible upon receiving the item. The issues should be described, and pictures should be included if possible.
Both parties must agree upon any returns or refunds before any are to be made final.
Refunds will only be complete upon receiving of returned item. Most deliveries require someone to be present to sign and accept the goods. If no-one is available at the designated time, delivery will be returned and another delivery fee will be charged for subsequent deliveries.
We will replace the goods or make full refund, if:
- The goods are not merchantable quality
- The goods don't match description
- The goods do not fit for the purpose
- And if the goods are returned unused in original package
We will not accept return or issue a refund, if:
- The goods arrived to you later than you'd expect.
- You've changed your mind or your circumstances changed.
Returned items which are non-defective are subject to a 20% restocking fee.
All marketplace products are covered by our MyDeal Refund Guarantee
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