SUNNY SHOWER Au - Return & Refund Policy
1. Change of Mind Returns & Exchanges
· Returns or exchanges for change of mind must be requested within 30 days of receiving the product.
· After this period, the customer is deemed to have accepted the goods and assumes full responsibility.
· Items must be in original packaging and unused; otherwise, a refund cannot be processed.
2. Confirm Size & Style Before Purchase
· Please double-check the size, style, and specifications before purchasing, as returns for incorrect choices may not be accepted.
3. Return Shipping Responsibility (Unless Faulty)
· Customers must obtain approval before returning any item.
· For change of mind returns, customers are responsible for return shipping costs and must ensure the item is securely packaged.
4. No Refund for Damaged Returns
· If a returned item arrives damaged due to improper packaging, no refund or exchange will be provided.
5. Refund Eligibility
· A full product refund will only be issued for items that are returned in their original, unused, and resalable condition.
· If the packaging is damaged, a 30% repackaging fee may apply, or the item may be returned to the customer.
· Products with missing or significantly damaged packaging cannot be returned.
· Installed, used, or damaged items cannot be returned or refunded.
6. Inspection Upon Delivery (VERY IMPORTANT)
· We recommend checking your goods upon delivery and advising us as soon as possible if there are any issues.
· Report delivery damage within 5 days; claims for fragile items after this period may be voided.
· This warranty does not cover damage caused by misuse, incorrect installation, or normal wear and tear.
SUNNYSHOWER reserves the right to charge a 20% re-stocking fee of the cost of the goods to be returned (not including freight).
By purchasing from SUNNY SHOWER, you agree to these terms.
All marketplace products are covered by our MyDeal Refund Guarantee
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