Lottie Dress & Bloomers

Ardito products are covered by a limited warranty against defects in materials and workmanship. This warranty is valid from the date of purchase and applies to the original owner. It does not cover damage resulting from misuse, accidents, unauthorised changes, or normal wear and tear.

Returns

If you are not completely satisfied with your Ardito purchase, you may return the product within 30 days of the purchase date for a refund or exchange, provided the item is in its original condition and packaging. To initiate a return, please contact our customer service team with your proof of purchase.

Return Process

1. Contact Customer Service: email our customer service team with your order number

2. Prepare Your Return: Ensure the product is unused, in its original packaging, and includes all accessories.

3. Ship the Product: Use a trackable shipping method to send the item to the address provided by our customer service team.

Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

Refunds

Once we receive and inspect your returned item, we will process your refund to the original payment method within 14 business days.

Exclusions

The following items are not eligible for return:

• Products purchased from unauthorised retailers

For detailed information contact our customer service team.

This policy is subject to change at any time without notice.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More