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Bambury Heated Throws and are easy to use and allow you stay super warm while in bed or on the couch. They are made from a coral fleece fabric, with lines of stitching on the front side and a neat binding around the edge. The controllers are detachable to allow for safe washing, and a 12-hour timer mode allows you to set a time for the throw to automatically switch off. The throws also include an overheating safeguard system that will also turn the throw off if it overheats. They comply with Australian and New Zealand safety standards, certified by SAA (Standards Association of Australia).
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Care Instructions
RETURNS POLICY
Change of Mind
You may choose to return an item within 30 days of receiving the goods for any reason. Before returning an item, please contact us to request a Returns Authority (RA) number which will need to be included when returning the goods.
You must pay the cost of returning the item to Bambury, this cost will not be reimbursed. You will also be responsible for the item until it is receipted into our warehouse, therefore it is highly recommended, that you add tracking to the return.
To qualify for a full refund, the item/s must be returned in original condition with full packaging and tags. Items covered under the Health Act (Bedding & Pillows) must be returned in full packaging and must not have been opened. If an item has been opened, it will only be refunded should the item turn out to be faulty.
Bambury will assess and, if applicable, apply a full refund (minus any original shipping fees) if the goods meet the above conditions.
Should the item not be accepted due to an incomplete return or the item being damaged (due to the fault of the customer) Bambury has the right to reject the claim and the item will be returned to the customer at their cost.
Damaged or Faulty Items
Within 30 days of receiving the goods, you must inform Bambury if a product is damaged or faulty. We will respond to you within one business day.
We will provide you with a Returns Authority (RA) number and a Prepaid Tracking Label so that the item can be returned. We may also request photo evidence of the fault before providing an RA number.
Bambury will take responsibility for the item once it has been scanned by the returning courier – Australia Post or another courier as determined by Bambury. Proof of lodgment may be requested.
If you choose to have your purchase refunded, we will refund the entire cost including any shipping fees originally paid.
If you would like a replacement this will be provided at no charge to you, Bambury will pay the shipping costs. This also applies should you wish to receive an equal value exchange.
If you would like the item replaced with a higher value item, then you will pay Bambury the difference between the original item’s purchase price and the new item’s advertised price. Return shipping costs will still be covered by Bambury.
Estimated Delivery Time Frame: 3 - 14 Business Days
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