Seller Profile
Easy to put together and just exactly what we wanted
May 16, 2024
I have to say that good I brought a larger one for my son an family
May 15, 2024
I bought this for my arthritic cat who finds it a bit hard now to jump up on his favourite chair. By having this ramp, it has made it that much easier for him. No need to jump up anymore, jump walks up to his chair.
May 15, 2024
Great product, easy to fold, lift, comfortable seat and back support with excellent manoeuvrability. Awesome feature being a 2-in1 walker/wheelchair!
May 15, 2024
I was pleasantly surprised by the quality of the product, and very impressed by its functionality. It looks great, and is excellent value for the price I paid. Due to restrictions with movement, I have difficulty accessing various pots and pans from the lower kitchen cabinets. Now, I place my frequently used items in this island trolley, and it has made my life so much easier.
May 14, 2024
Great desk, easy to assemble, great quality
May 13, 2024
Perfect for my senior cat. She uses them nany times daily.
May 13, 2024
My one-year-old grandson loves it. It's great. Highly recommended.
May 11, 2024
Fantastic
May 11, 2024
bought this for our granddaughter for her 3rd birthday in July, she will love it as she loves to sit on her own and read books , she's going to love it
May 09, 2024
Please allow 2-10 business days for delivery. Remote areas will require longer delivery time.
Please provide a residential or business address at checkout.(PO Box / Parcel Locker addresses are not accepted)
Some remote areas or offshore areas will charge extra postage, and some areas cannot be delivered. Before processing your order, we will first contact you and ask your wishes.
Products will be shipped from Melbourne. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Important:
Inside/Upstairs delivery is NOT provided.
Additional postage fees may apply for re-delivery or re-direction requests.
Some products may be sent in multiple packages.
Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
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