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Seller Profile

Byron Bay Gifts

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We get excited about promoting the great work being done by people in the Byron Bay region and support Australian businesses that have an organic and natural approach, hand make their products and/or have an ethical business model. We're inspired by the growing number of people across Australia wanting to buy unique gifts that have had love, care and time invested in them. Enjoy our collection of ethical, organic and gourmet products because they look stylish, taste amazing and it feels great to be supporting local. Our customers appreciate the finer things in life and love to give gifts that are luxurious, the kind of gift that creates good memories and is also ethically sourced.
 
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We deliver Australia wide.

Dispatch: Within 2 business days of order

Delivery time frame: 5-10 business days

Orders over $100 going to one address have FREE STANDARD DELIVERY. 

Orders under $100 are $9.90 per address.

PLEASE NOTE: CHRISTMAS DELIVERY TIME FRAMES can be slower. It’s best to get orders in early if you can.
Deliveries are usually made during business hours Monday to Friday (excluding public holidays), however residential addresses may receive deliveries outside of business hours and on weekends in busy periods.
Delivery estimates are estimates only and deliveries may be made prior to the estimated date of arrival.
Deliveries to some regional areas and business addresses may go straight to the nearest Post Office

Warranty:

Please get in contact with our customer representatives to discuss as soon as the damaged item is received. Please provide photos of the gift hamper as it arrived.

Our customer service team will resolve the issue aiming for the best possible outcome from the following:

Send a replacement hamper or replace the damaged item

Issue a store credit Refund the damaged item or hamper

In some instances, we may require the item to be returned to us.

Returns:
Please ensure your gift is in the same condition as it was received.

Gifts can be returned to our warehouse: Byron Bay Gifts, 3/67 Centennial Circuit, Byron Bay NSW 2481

Please get in contact with one of our friendly customer service team representatives to advise the parcel will be returned.

You can:

Exchange the item

Refund to the original payment method

A store credit for later use

Once the gift is received back to our warehouse we will take the next steps as requested.

Please return gifts back to our warehouse within 30 days of dispatch.

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