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Derwent Inktense Paint Pans contain the unique Inktense formulation found in our pencil and block ranges. Unlike traditional watercolour, washes of vivid paint can be applied without dissolving previously dried layers. The Derwent Inktense Paint Pan Travel Set has the unique Inktense formulation found in our pencil and block ranges. Unlike traditional watercolour, washes of vivid paint can be applied without dissolving previously dried layers. Ideal for travel and use outdoors with everything needed to 'paint on the go', including 12 highly lightfast Inktense paint pans, a mini waterbrush, a sponge and five mixing palettes. Inktense is suitable for use on paper, fabric and other surfaces for a wide range of fine art and craft projects. Palette #01 is a traditional colour selection with additional greens and browns as well as the popular Ink Black.
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us
Estimated Delivery Time Frame: 2-8 business days
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