Seller Profile
This product is very handy for me with a bad back will recommend it to all
May 31, 2024
The puppies love it and no more picking them up.
May 31, 2024
Great 1 person fishing boat
May 30, 2024
Easy to order $10 discount Great price
May 29, 2024
Delivered super quick. Was exactly as described. Very happy with my purchase.
May 29, 2024
The kitties love climbing, scratching and sleeping on this. It is sturdy and withstands two kittens racing up and down it. Perches for multiple cats to use at the same time. Looks great and was easy to assemble without a huge footprint taking up floor space. The cubby box is an okay size for my kittens and their dainty mum to fit inside but my larger cat was disappointed he couldn’t fit easily inside. They especially love the highest perch for sleeping.
May 28, 2024
Love it, it’s very sturdy and makes the kitty loo much more pleasant to look at. Inspected by one of the QA operatives immediately after assembly.
May 28, 2024
Gazebo is good except when wind blows.Blows up under roof and lifts it
May 28, 2024
Fantastic!! Love my new coffee table. Very quick and easy to assemble
May 24, 2024
Good quality and easy to set up. Plus speedy delivery from mydeal.
May 22, 2024
Please allow 2-10 business days for delivery. Remote areas will require longer delivery time.
Please provide a residential or business address at checkout.(PO Box / Parcel Locker addresses are not accepted)
Some remote areas or offshore areas will charge extra postage, and some areas cannot be delivered. Before processing your order, we will first contact you and ask your wishes.
Products will be shipped from Melbourne. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Important:
Inside/Upstairs delivery is NOT provided.
Additional postage fees may apply for re-delivery or re-direction requests.
Some products may be sent in multiple packages.
Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
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