Returns
Changed your mind about a product you’ve purchased from us? It happens! You're welcome to return it for a refund (excluding the shipping costs) or exchange within 30 days of purchase.
Warranty
Our products have been developed to become a part of your home. To witness joy, laughter, fighting, tears, tantrums, bad cooking, good cooking and good times. As a result, all of our products are designed and produced using high quality materials and undergo quality control checks before they even land on a shelf for you to purchase. We therefore proudly support all our products with a 1 year warranty.
Even the best designed homewares need a little love. That’s why we recommend you always follow the care instructions provided for each product, so you can get the best out of your new homewares!
Extended Warranty - Cookware (10 years)
Please note, warranty does not cover damage caused by misuse, accident, abuse or negligence. Scratched, stains, discoloration and damage caused by abuse or overheating are not covered by this warranty. This warranty does not exclude, restrict or modify any state or federal legislation applicable to the supply of goods and services.
Extended Warranty - Knife Blocks and Selected Salt and Pepper Mills (25 Years)
The kitchen is the hub of your home, which is why we want to ensure the quality of everything you fill it with. Which is why we offer a 25 year warranty with the purchase of your knife block and on selected salt and pepper mills. A quarter century!
Take a look at the packaging for the selected products that come with a 25 year warranty.
Please note, warranty does not include any damage caused by misuse, accident, abuse or negligence. Chips, broken tips, discoloration and rust spots are not covered in this warranty.