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PILBEAM LIVING - ABODE LILAC HEAT PACK
Made from 100% Australian grown Lupin grain and filled locally in our beautifully designed fabric pouches. This pack can be heated or chilled to soothe, relax and comfort the body. Chemical free and odour-free, this heat pack is an ideal natural remedy for reducing inflammation and stimulating circulation any time of the year. Designed in-house. Exclusive to Pilbeam Living.
This heat pack has been filled in Australia by the local community initiatives of SisterWorks and The Old Church on the Hill. These not-for-profit organisations build connections and opportunities for people from migrant and refugee backgrounds, providing a greater sense of belonging and pathways to fully participate in the communities they settle into.
Dimensions: W41 x H14 x D1cm
Material: Fabric: 100% Cotton
Contents: 100% Australian Lupin Grain
Care & Use: Do not dry clean. Do not machine wash. Do not immerse in water., Heat in microwave – 1000W: 1.5 minutes or 800W: 2 minutes, Sponge lightly with lukewarm water to remove surface marks. Be careful not to saturate. Hang to dry as soon as possible. When cover is dry rub bag briskly between your hands to ensure grains are dry.
WARNINGS:
FIRE AND BURN HAZARD.
DO NOT overheat and always follow heating instructions.
DO NOT use under bedding.
MAY CATCH FIRE.
DO NOT heat in gas or electric oven.
ONLY HEAT IN A MICROWAVE.
DO NOT USE STRAIGHT FROM THE MICROWAVE IF TOO HOT
ALLOW TO COOL BEFORE USE
We aim to dispatch all orders on the same day when placed before Midday Sydney time on business days. Orders placed after midday or on weekends will dispatch on the next business day.
Returns / Change of Mind Policy:
CHANGE OF MIND RETURNS: In order for us to process a change of mind return you must make contact via email or phone within 7 days of receiving your order. Once your return request has been approved you must return the item in as-new condition, with all original packaging. Refunds are offered on the purchase value less the cost of shipping. Items received back not in as-new condition are processed at our discretion depending on the saleability of the item.
ITEMS ARRIVING DAMAGED: While we package our orders very well and take every care when dispatching, occasionally items can arrive damaged. If you have received a damaged item please contact us.
We will request a photo of the damaged goods so we can assess and offer an appropriate solution.
We may ask that you return the damaged item to us. If this is the case, we will provide a prepaid return label for you to attach to the package and take to the post office. When returning an item please ensure it is packaged well to prevent further damage.
Once we have received the damaged item back to us, we can arrange a replacement or a refund.
Warranty Policy: We will request a photo of the damaged goods so we can assess and offer an appropriate solution.
We may ask that you return the damaged item to us. If this is the case, we will provide a prepaid return label for you to attach to the package and take to the post office. When returning an item please ensure it is packaged well to prevent further damage.
Once we have received the item back to us, we can arrange a replacement or a refund.
If the item is covered by a manufacturer warranty, We will work with you to organise a warranty claim via the manufacturer's specific requirements. This may involve returning the items directly to the manufacturer for replacement or repair.
Estimated Delivery Time Frame: 2-5 Days
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