Brand New 100% Australian Stock
Immerse yourself in unparalleled audio excellence with Mode, a set of in-ear headphones that combines a sleek, compact design with a powerhouse of sound output. Engineered with customized drivers within its petite frame, Mode delivers a well-balanced audio experience characterized by crystal-clear midrange, extended highs, and profound bass.
Take command of your calls and music effortlessly with Mode. A single click allows you to answer or end calls, play or pause music, while a double click swiftly advances your playlist, and a triple click smoothly navigates backward.
Embodied with the iconic Marshall logo on the cable clip and the Marshall "M" logo on its earphones, Mode seamlessly blends a classic design with a perfect fit. Recognizing the diversity of ear shapes and sizes, Mode includes four different size sleeves to ensure a customized and comfortable fit for every user.
Mode's L-plug design ensures a robust and enduring connection to your device. Compatible with any music player featuring a 3.5 mm jack, the L-plug design enhances durability and reliability.
Bid farewell to the hassle of untangling headphone cords. Mode comes equipped with a rubber-coated, tangle-resistant cord, providing you with a seamless and enjoyable listening experience.
Product type | Headphone |
Colour | Black/White |
Product weight | 0.014kg |
Part Number | 1000525 |
Warranty | 1 Year |
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-9 business days
Returns Policy
Our Commitment to Satisfaction
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind Policy
You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return, please contact us with your name, address, contact number, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
Package Refusal
Refusing delivery of the package without our prior agreement may result in a return fee and potential forfeiture of any refunds or exchanges.
Updates
This policy was last updated on 22/02/2024. We reserve the right to amend our returns policy at any time.
Estimated Delivery Time Frame: 1-9 business days